Monday 6 February 2017

Co-op Energy: regulator sets sights on the new worst culprit for billing bungles

Co-operative energy has become the most complained-about energy firm in Britain after being beset by a massive data glitch, making it the first "challenger" energy firm to outstrip complaints at the Big Six.

Hundreds of customers have now brought their complaint to the Energy Ombudsman, a last-resort dispute resolution body, in the previous three months.

Read more at The Telegraph...

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